Discover how data-driven insights and SmartSpotter's real-time data can transform your brand's shelf presence, boost collaboration with retailers, and navigate the evolving Australian retail landscape.
With the Help of Technology
In the dynamic world of Australian retail, discover how focusing on core execution elements like distribution and availability is the secret to thriving in a competitive landscape.
Here's what is going on this year
Uncover the changing pub landscape in Australia – from evolving customer habits to staff friendliness importance. Dive into the impact of cost-price, brand awareness, and more on consumer choices. Explore the power of real-time feedback and trends with SmartSpotter
Revolutionizing Demand Forecasting in Australian Retail
Discover how SmartSpotter's innovative platform empowers retailers to tap into real-time insights, unbiased feedback, and nationwide reach. Stay agile, outpace competitors, and enhance customer satisfaction
Unveiling a New Era in Customer Insights
Discover the future of market research with SmartSpotter's game-changing mobile mystery shopping. Unveil authentic customer expectations, impressions, and satisfaction levels effortlessly. Harness the power of crowdsourced feedback, enjoy anonymity, fresh perspectives, and real-time data collection
Enhancing In-Store Execution through Digitalization
In a fast-paced retail world, digital transformation is the key to unbeatable in-store excellence. Discover how real-time insights, streamlined operations, and immersive experiences are just a click away. Explore the game-changing SmartSpotter platform, where crowdsourcing meets cutting-edge execution.
Brand's Space in Retail with the Help of Crowdsourced Data
Discover how brands are using real-world feedback to skyrocket customer engagement, boost sales, and perfect their retail experience. Dive into the game-changing world of crowdsourced data and seize the chance to revolutionize your brand's impact in stores
Reputation through Crowdsourcing
Revolutionize Retail Performance with SmartSpotter's Crowdsourcing! Discover data-driven decisions, customer-centric strategies, and real-time insights from everyday shoppers. Elevate your success in today's competitive market.
In the Retail Industry
Revolutionize Your Retail Promotions with Real-Time Insights! Discover how crowdsourcing platforms like SmartSpotter provide nationwide coverage, objective observations, and cost-effective tracking of sales promotions
And Crowdsourcing in Retail
Discover the game-changing benefits of category analysis and crowdsourcing in retail. Gain rapid insights, unbiased perspectives, and access to diverse regional preferences. See how SmartSpotter's platform optimizes category performance and elevates the customer experience
Effective Retail Execution Strategies
Optimize operations, drive growth, and surpass competitors with our proven tactics and valuable insights. Discover the power of retail execution strategies and position your brand for long-term success.
How to Optimize Your Mobile Audits for Retail Success
Unlock the Secrets to Retail Success with Optimized Mobile Audits. Discover practical tips and strategies to maximize efficiency, accuracy, and overall business performance. Elevate your retail game and achieve remarkable results today!
Secrets to Successful Retailers Execution and Mobile Audits
Uncover the Secrets to Successful Retail Execution and Mobile Audits. Optimize your business, improve customer experiences, and stay ahead of the competition. Unlock the game-changing potential for your retail success!
Why was my task rejected?
Discover why your task got rejected at SmartSpotter and learn essential guidelines to ensure approval. Master photo quality, comply with task descriptions, and provide comprehensive answers.
The Out-of-Stock problem for retailers, manufacturers, and shoppers
Uncover the costly impact of store stockouts on retailers, manufacturers, and shoppers. Find out why preventing out-of-stock situations is crucial and how it affects revenue and shopper behaviour.
The Importance of Click and Collect Customer Experience
Save time, avoid crowds, and enjoy a seamless shopping experience with click and collect. Discover top strategies for exceptional service...
Of doing Mystery Shopping
SmartSpotter is transforming the world of mystery shopping with a faster, more accessible, and cost-effective approach. Tap into our network of unbiased shoppers through our user-friendly app to gain valuable insights into the customer experience.
With accurate location-based data
Optimize business efficiency with accurate location-based data. Select the best individuals, provide clear task instructions, ensure community management, and guarantee data accuracy.
And keeping it happy
SmartSpotter offers helpful tips for successfully activating and motivating a crowd for crowdsourcing in retail. Define goals and target audience, leverage social media, provide regular updates, give clear instructions, use personal reminders, and maintain direct communication and fast support!
Ensuring Product Visibility to Drive Sales
Boost sales with SmartSpotter's crowdsourcing model. Improve product visibility, track consumer behavior, and optimize merchandising efforts for increased revenue and customer satisfaction.
Top Retail Trends
Discover the latest retail trends in Australia, from e-commerce growth to personalized experiences, and learn how SmartSpotter's crowdsourcing can help retailers gather real-time feedback to make data-driven decisions and improve customer satisfaction.
Leading the market toward a sustainable future
SmartSpotter's PRO Service leverages crowdsourcing to provide a reliable, on-demand workforce of professionals for operational activities in retail. This provides a sustainable future for the retail market, optimizing costs, increasing customer satisfaction, and improving retail footfall.
New Product Developments using crowdsourcing
Discover the simple solution to the complex problem of out-of-stock products with SmartSpotter's technology. Brands and suppliers can obtain real-time insights and optimize their in-store execution to meet customer demands.
The Future of Retail Execution
In the competitive FMCG industry, ensuring products are available on shelves is crucial for success. But measuring on-shelf availability accurately has been a challenge. Is there a solution?
Main Pillars of Crowdsourcing
Discover how SmartSpotter's crowdsourcing model is revolutionizing the retail industry with its widespread, reliable, and high-volume data gathering for perfect retail execution.
Tracking your finances as a Mystery Shopper
Learn how to track your finances as a Mystery Shopper with SmartSpotter! Discover expert tips on using a dedicated credit card, keeping track of assignments, setting reminders, and monitoring transactions
Get started with SmartSpotter PRO
Optimize In-Store Merchandising with SmartSpotter PRO - Crowdsourced Solutions for Real-Time Insights, Agile Workforce, and Actionable Analytics and save 25% to 38% Compared to Traditional Blitz Activities
Challenges facing supply chain today
Stay ahead of the game in the evolving retail industry with SmartSpotter. We offer solutions to tackle the latest supply chain challenges in 2023, from real-time insights to changing consumer expectations and better forecasting tools.
Improving in-store efficiency with Crowdsourcing
Discover how mobile technology and crowdsourcing are transforming the retail industry, providing faster, more efficient in-store auditing and real-time decision-making for retailers. With improved product availability and an enhanced shopping experience.
Collaboration between retailers and suppliers has never been easier!
Collaboration between retailers and suppliers is now easier with SmartSpotter's Shared Environment. With unbiased insights shared in real-time, it fosters collaboration and joint decision-making for better in-store execution, strengthening relationships and avoiding missed opportunities.
Reasons to Step Into Crowdsourcing
Discover how crowdsourcing can improve your retail business with real-time data, store performance insights, customer experience audits, and competitive intelligence. Learn why you should step into crowdsourcing today!
Achieving Quality Customer Experience today
Discover the latest retail customer experience trends and learn how to provide the best customer experience to surpass your competition and increase your turnover rate. Read our guide to omnichannel retail, data-driven personalized experiences, customer feedback, and more.
SmartSpotter Survey Results
Discover how crowdsourcing can drive sales and improve brand-customer relationships. SmartSpotter's survey results reveal the impact of a mobile crowd on sales and the growing mobile crowdsourcing movement.
Getting Quality Data With SmartSpotter
Discover how petrol convenience stores in Australia are expanding their assortment of products and services, and how crowdsourced in-store checks can provide businesses with quality and real-time information to improve compliance and customer service.
Validating Market Research through Crowdsourcing
Learn how to stay ahead in today's competitive marketing landscape through quality market research. Discover why crowdsourcing is essential for validating market research and how it can help you connect with your target audience while saving costs.
A Revolutionary Stock Removal Solution
Discover ShelfSweeper, the revolutionary crowdsource-based solution for stock removal in the Australian FMCG industry. Fast, cost-effective, and efficient, ShelfSweeper gives businesses the control they need to manage their inventory effectively and keep their shelves looking their best!
Get to know our Spotters!
Discover the insights into our community of Spotters! Learn about the demographics, preferred communication channels, reasons for joining, and most popular mission contexts. Spotters love the flexibility and variety of missions, making it a fun way to earn extra cash!
Using store insights to improve category negotiations
Learn how to negotiate a better shelf placement for your product and boost sales with the help of category analysis. Discover how to leverage data to make data-driven decisions, differentiate from competitors and lead negotiations. Get consistent insights at scale. Contact us and "win at the shelf"!
How to earn money flexibly and fast
Ensure that your products are visible and available to your customers in stores by using mobile store audits with SmartSpotter. Gain unbiased feedback on your products' placement and improve your customers' shopping experience
The Retailers Guide to Valentine’s Day
Maximize your Valentine's Day sales with our Retailer's Guide! Learn how to personalize the shopping experience, automate merchandising checks, and execute marketing strategies across all stores with SmartSpotter. Don't miss out on the $AUD415 million spent last year!
Online Grocery Shopping in Australia
Discover the growing trend of online grocery shopping in Australia! Almost 20% of shoppers regularly purchase groceries online. Learn more about the differences in consumer behavior when shopping online versus in-store and how to make the most out of your online grocery shopping experience.
How F&B Brands can use Mobile Store Audits
Discover how SmartSpotter helps F&B brands tackle the challenges of tracking and visibility in food distribution. Utilizing a network of mystery shoppers, SmartSpotter provides a comprehensive view of retail performance and helps brands make data-driven decisions to improve share of shelf and distribution success.
Gen Z: Challenges in Retail for this New Year
Attract Gen Z and boost your sales with mobile workforce management solutions. As a tech-savvy generation, this key player in the Australian economy has high expectations. Stay ahead of the competition and improve your understanding of Gen Z with our solutions.
The role of Crowdsourcing in the Coffee Machine business
Fully automatic coffee machines are often too expensive or perceived as difficult to maintain. Manufacturers often focus on marketing to encourage customers to purchase and It can be difficult to ensure that in-store execution aligns with their marketing strategy...
SmartSpotter: Connecting People and Companies
Maximize your business's field-marketing efforts with SmartSpotter. With hundreds of successful partnerships and an extensive network of trained Spotters across Australia, we make crowdsourcing simple and effective.
Check Out the Spotters Referral Program!
The SmartSpotter referral program allows users to invite friends and earn rewards when their referrals complete paid spots. Users can maximize earnings by inviting effective Spotters to join.
Are you properly managing your seasonal merchandise?
Seasonal sales can significantly impact a retailer's profits, so retailers often try to keep their seasonal products available for as long as possible. It is important to properly plan and execute the sale of seasonal merchandise.
Creating a Solid Brand Image In-store
Independent brands face competition from larger companies in today's retail market. The major players are vying for customers with cheap products and fast service, leading to a crowded marketplace. In order to succeed, smaller businesses must also focus on their in-store environment.
Gaining agility in introducing new products with the help of crowdsourcing
Understanding customer behavior is essential for the success of a new product. Brands use research and testing techniques, including in-store evaluations, to gauge real-time customer response
Boost your merchandising operations
In any sector, data is critical for strategy development. Marketing is no different; using data to inform your merchandising activities plays a key role when improving your business
Convenience Stores are challenging in many ways. Luckily for the retail industry, crowdsourcing is a very effective tool to extend reach to these small-volume oulets.
Crowd-supported sales to your business
Crowdsourcing to conduct field research is a great advantage for any business to ensure store audits and all KPIs are in place. However, those are not the only options that offers...
Gig Economy: Suitable for Anyone
Over the last few years, the gig economy has become more and more relevant to retailers’ business models. Get paid per multiple micro jobs rather than time = flexibility and independence
The Road to Effective Brand Management
Once you have established a strong brand identity, your business needs a strong brand management strategy. Let's see the Keys to achieving effective Brand Management.
Tips to Excel at Being a Spotter
As a Spotter, you could maximize your earnings with the Multiple Live Jobs app feature. Check our top tips so you can excel at being a Spotter and get your spots approved on the first try!
Helps You Improve Your Local Businesses
For small businesses, entering new markets can be quite a challenge. The good news is that mobile market research is the tool that lays the groundwork for collecting information, as it is the most cost-effective and convenient way of researching new markets
How can you improve your brand's consistency?
Branding a business goes beyond a logo; it is about the impression a business gives customers each time they engage with the brand.
Increasing ROI with optimised field teams
What if we told you that there are practical ways to optimise the performance of your field team, so your retail operations gain more efficiency?
A significant increase in revenue
A planogram is a diagram that directs how shelves should look and how products should be placed. Building a planogram is only half the battle; checking that planograms are correctly executed is just as important.
Helping your business be more sustainable
Support for sustainable business is growing everywhere. As consumers are increasingly driving sustainability, the pressure is on companies to adopt more sustainable practices. However, this is often easier said than done...
SmartSpotters Guide to Improving Customer Retention
68% of sales come from existing customers. Customers loyal to your brand are more likely to share their experience with your company, support your company and increase your profits.
Incorporating more walking into your daily routine
What a better way to incorporate more walking into your routine than by doing it and earning money simultaneously with SmartSpotter?
Beer Consumption Report
We surveyed our large community of Spotters about their beer drinking habits, preferences, preferred brands, and much more. If you want to know what we found, read this Consumer Report.
Joined forces to digitalise in-store execution!
Image Recognition provides high-quality performance with faster results by facilitating an accurate snapshot of in-store shelf conditions. In addition, it combines SmartSpotter’s innovative crowdsourcing model with artificial intelligence.
Designing a Perfect Store Strategy
Performing the Perfect Store must include an execution strategy and a framework to build a program. In this entry, we will delve a little deeper into what is involved in building a Perfect Store
Helping Change Retail
At SmartSpotter Australia, we have been working hard to strengthen the relationship between retailers and suppliers, transforming the industry in our quest to be the solution for all in-store execution needs.
Solving Retailing Problems With Crowdsourcing
In-store merchandising compliance, benchmark operational execution, perfected product availability, and operational excellence. All can be achieved by simply outsourcing of tasks to a large crowd.
Technology as a tool to achieve the Perfect Store
Store execution is known to drive sales, cut costs, cut risks, and increase customer satisfaction. And achieving “Perfect Store” programs has been considered a driver of profit. But, what is it? and how to achieve it?
Shoppers' behaviour at petrol convenience stores
Millions of Australians fill up their vehicles daily. Pitstops at petrol stations are an everyday thing… and, sometimes, customers take the opportunity for a snack on the go too. Here we analyse the behaviour of Australians during visits to petrol stations
Maximize your profits with multiple live spots
Spotters can supercharge their earnings with our platform. Part of our job is to provide flexibility for spotters to plan their day to get the most out of it...
Refer us and be rewarded!
Refer SmartSpotter to any company and receive $1,000 worth of spots in a retailer of your choice for every referral that signs up with us!
The rise of the "Shop Local" trend
The way we shop locally has changed. "Shop Local" is a trend that clearly has helped multiple small businesses to succeed during the global economic recovery. Here’s how to adapt this trend…
Ensuring Promotional Compliance
Retail is a competitive industry. Meeting the customers' needs while slaying the competition and staying relevant in the market requires lots of work. Here's why in-store compliance matters...
Earn Money With SmartSpotter
Being a Spotter is all about flexible tasks (Spots) that help you make extra cash. How much you earn with us depends on how many spots you complete; the more you spot, the more you make
Improving with Mobile Store Audits
The retail industry is more competitive now than ever. Businesses need to run as efficiently as possible. Store checks are a big part of ensuring proper and efficient in-store execution.
Differentiating your business with data quality
In the retail industry, Data quality is a competitive differentiator and is quickly gaining priority among businesses...
How to activate the Spotters crowd
Crowdsourcing is the core of what we do. Hence the importance of keeping the Crowd proactive and enthusiastic. In SmartSpotter our priority are the Spotters.
Crowdsourcing: Flexible Work at Scale
The community of on-demand Spotters is constantly growing to meet our clients' strategies. Our business model has proven that exploring the crowd is key to any business in the FMCG industry to grow and stay flexible.
Manage your Wallet!
The latest version of the SmartSpotter App is packed with new features! Access the new Wallet section to manage your payments. Here's everything you need to know about it...
Why should I be a Spotter?
Check why it is worth joining SmartSpotter. It is not only a way to make extra money while completing daily chores, there's more!
We provide our clients with accurate and reliable data supported by photograpic evidence and a quality control in-house team of experts. Check out how we achieve accuracy and reliable insights
How can I be a great Spotter?
Crowdsourcing is so diversified, accessible, and easy to complete that you can become a Senior Spotter in different ways and very quickly. Read More here!
Ensuring Quality Control in every store visit.
Once you have completed an assignment, there is a quality process before you see results. It is all about quality control to ensure consistent and accurate information.
4 Essential things Spotters need to know...
Our assignments and checks are easy, straightforward, and simple to complete. However, there are some things you need to keep in mind before you set off to complete the next task
Check our latest SmartSpotter App Update!
We've recently released our new app update, loaded with many new features and improvements that will make getting extra cash easier. Here are some of the new features...
Getting the most out of Spots
Whether you’re a Spotter already or want to join our community, here are some tips to help you get the most out of your Spots!
The Role of Data in Achieving Sustainability
50% of consumers globally choose to buy from brands with a clear commitment to sustainability. Retailers need to be more sustainable if they want to meet consumers’ increasing demand.
Out of Stock Attack
Avoiding out of stocks is perhaps on the top list of retailers and brands' preoccupations, and for a good reason. Not only do they lead to lost sales, but also result in reduced customer satisfaction and lower conversion rates.
Take A Look at Our Most Booked Projects
In this new year, with new challenges in the retail industry and significant projects for our customers, our portfolio of services continues to grow. Take a look at our most booked projects from a large number of our customers
SmartSpotter's Guide to Retail Execution
SmartSpotter's Guide to 2022 Retail Execution shares retail execution mistakes and how to avoid them during post COVID-19 times
It is all about Quality
AI is continuously transforming and revolutionising marketing. Its developemnt has fundamentally changed the way businesses work, creating new opportunities for retailers, and shaping the retail landscape.
The crowdsourcing concept: From transport to accomodation, this concept is revolutionizing multiple industries, but how exactly does it work, and how does it benefit brands of all sorts?
How do Mobile Audits Work?
Mobile Audits saves your company time, money, and fuel through faster connection with shoppers. But, How does it work? What are its basic steps?
Retail Questions are Now Easy to Answer
The FMCG industry can be a somewhat highly complex system. As SmartSpotter has helped several companies over the years with their most pressing issues, we raise some questions and answers that all brands are likely to have!
Maximize Your Earning Potential This Season!
This is the perfect season for retailers to capitalize on the resurgence of shoppers. Several new opportunities for brands to boost their businesses this season.
Challenges in Retail Supply Chain
The supply chain in retail is such a complex and busy process. Suppliers face unprecedented challenges this year. Particularly when related to in-store execution strategies.
What to expect in retail in 2022: trends and predictions
During this pandemic the retail landscape has changed so fast and in so many ways and much remains uncertain when it comes to looking ahead to 2022.
What can we expect to see from the retail industry coming up?
Off-location displays can deliver better results!
Off-location displays not performing? or poorly executed? or just not attracting enough shoppers? Here's an easy guide to avoid common mistakes.
Less restrictions mean more consumers in stores
The economy is recovering and growing larger than pre-pandemic times. Companies have been waiting to get businesses off the ground and take advantage of the increasing number of shoppers coming back to stores!
The Best Market Research Tool for your Company
Not having a well‑designed market research plan can steer your business in the wrong direction. It is all about having the right tools for the job!
Overcoming Marketing Challenges during Covid-19
The pandemic has shifted many business dynamics. As a result, many marketing strategies are being redefined. What should we take away from the pandemic?
We help you stay safe during essential checks on lockdown
There's nothing more important than keeping our spotters safe, so follow our safety guidelines and get some cash
Perks of becoming a Mystery Shopper
Becoming a Mystery Shopper has never been easier! There are several apps and websites which provide lots of opportunities and cash
Mystery shopping and its benefits
Have you ever wondered why your performance of in-store activations may not be hitting the expected KPIs? Even though it has a great location, it offers a great product, has well-trained staff, etc.
COVID-19: Lockdown & Panic buying
More than a year into the pandemic, why are people still panic buying, WHAT are they buying, and where?
There's no difficult times with good partners
How SmartSpotter can support your business during Covid-19 lockdown. Crowdsourcing possibilities...
AI & Image Recognition Technology
Retailer execution does not need to be hard. Use AI and Image Recognition technology to scan any shelf or bay. No more face counting!