SmartSpotter optimizes your resources by leveraging our expertise and technology to provide individuals willing to perform small tasks on demand during their spare time.
This allows you to optimize your budgets and resources while expanding your capabilities.
To ensure the most suitable individuals for your location-based insights and actions, SmartSpotter follows a four-step process:
Selecting Spotters to perform the tasks:
The Crowd is selected based on their skills, experience level, and proximity to your requested locations. We recruit only individuals who are a perfect match for your requirements.
The Crowd selection process at SmartSpotter is based on several factors, including the skills and experience level of the individuals and their proximity to your requested locations. Our team uses its expertise to recruit and select only the best individuals who perfectly match your requirements.
We have a large pool of on-demand individuals across Australia who can perform various location-based tasks, such as taking photos of products in stores or gathering information about your competitors. SmartSpotter evaluates each spotter's skills and experience to ensure they have the qualifications to perform the requested tasks accurately.
Proximity to your requested locations is also an essential factor in the crowd selection process. Therefore, we strive to provide you with individuals near your requested stores to minimize travel time and reduce costs.
Overall, the crowd selection process is designed to provide you with the best match for your location-based insights and actions, ensuring you receive accurate data and insights to help your business grow.
Ensuring clarity and accuracy in task execution:
Our team turns your KPIs into straightforward tasks for the Crowd to execute. We always ensure that the Crowd receives a clear briefing and that each action they are requested to perform is thoroughly explained, providing you with the highest level of accuracy.
At SmartSpotter, our Operational Department is responsible for turning your Key Performance Indicators (KPIs) into straightforward tasks for spotters to execute. Our team works closely with you to understand your requirements and translate them into actionable tasks.
Clear task instructions ensure the Crowd can perform their tasks accurately and efficiently. That's why we provide that each action the Crowd requests is thoroughly explained, leaving no room for confusion or ambiguity.
Before executing each task, our team provides a clear briefing to the spotters to ensure they understand the objectives, scope, and requirements. We also provide visual aids, such as photos or diagrams, to help clarify any complex instructions and provide additional context.
We aim to ensure that the spotters can execute tasks accurately, providing you with the highest accuracy and insights for your location-based insights and actions. If you have any specific requirements or concerns, our team is always available to work with you to ensure your tasks are executed satisfactorily.
Community Management:
At SmartSpotter, we recognize that community management is a crucial part of ensuring the successful execution of tasks by the Crowd. Our team is responsible for keeping in close contact with the Crowd, ensuring they have the support they need to complete tasks accurately and on time.
One of the key responsibilities of our team is to ensure that your requested areas are covered within established timeframes to provide timely support when needed. They work closely with the Crowd to ensure they know any deadlines or time-sensitive requirements and that tasks are completed within the required timeframes.
In addition to providing support for task execution, we provide timely support whenever the Crowd encounters any issues or challenges during the task execution process. For example, they can answer questions, provide additional instructions or support, and resolve issues.
Our team plays a vital role in ensuring that Spotters can execute tasks accurately and efficiently, providing you with the location-based insights and actions you need to make informed business decisions.
Guaranteeing data accuracy:
At SmartSpotter, accuracy is our top priority. To ensure the highest level of accuracy in the data provided by Spotters, we have a rigorous review process in place.
Every submission made by the Crowd is manually reviewed by our team, which covers multiple shifts throughout the workweek, including weekends and holidays. Our reviewers are trained to identify any errors or inaccuracies in the data provided by the Crowd and to ensure that all tasks are completed to the highest standards.
Our review process is designed to provide you with accurate data in the shortest timeframe possible. We understand the importance of timely insights and actions for your business, and we work diligently to ensure that all task submissions are reviewed and processed as quickly and efficiently as possible.
Overall, our review process is a critical component of our quality control measures, ensuring that you receive accurate and reliable data from Spoters, enabling you to make informed business decisions.
